Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Global Kingdom International Company Limited, Hong Kong Queens Road 222 joslin street.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: China
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to myqrguide, accessible from https://myqrguide.com You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
1. Scope
Applies to the MyQRGuide website, SaaS platform, APIs, mobile applications, QR microsites, customer portals and related services.
2. Data We Collect
Account details, company details, billing data, authentication data, IP addresses, device identifiers, usage logs, QR microsite content, manuals, images, videos, warranty registrations, support tickets, customer club information, AI prompts, AI-generated content, communications and analytics.
3. Why We Process Data
To provide services, authenticate users, process payments, deliver AI features, generate manuals, provide support, improve security, prevent fraud, comply with legal obligations and improve the platform.
4. Customer Ownership
Customers retain ownership of their uploaded content and business data. MyQRGuide acts as a service provider/processor for customer content except where applicable law provides otherwise
5. Data Processing Agreement (DPA)
For business customers, MyQRGuide may provide a separate Data Processing Agreement governing processing of personal data on behalf of customers. Where a DPA exists, it supplements this Privacy Policy.
6. AI & Machine Learning
AI prompts and uploaded content may be processed by trusted AI providers solely to deliver requested functionality. Unless expressly authorised by the customer, MyQRGuide does not use customer content to train proprietary AI models. AI providers are engaged under contractual protections where appropriate.
7. International Transfers
MyQRGuide serves customers worldwide. Personal information may be processed in Hong Kong and other jurisdictions where service providers operate. Appropriate safeguards are implemented where required by applicable law.
8. Global Privacy Rights
Where applicable, MyQRGuide supports rights available under laws such as GDPR, UK GDPR, CCPA/CPRA, LGPD, PIPEDA, Thailand PDPA, Singapore PDPA, Australia's Privacy Act, Japan APPI and similar legislation. Availability of rights depends on applicable law.
9. Security
MyQRGuide uses commercially reasonable safeguards including TLS encryption in transit, encryption where appropriate, role-based access controls, authentication, audit logging, monitoring, backups and incident response procedures.
10. Subprocessors
MyQRGuide may engage cloud hosting providers, payment processors, AI providers, email providers, analytics providers and support vendors. These providers receive only the data necessary to perform their services.
11. Retention
Data is retained while accounts remain active and thereafter only as reasonably necessary for legal compliance, fraud prevention, dispute resolution, backup restoration and legitimate business purposes.
12. End User Data
When customers collect information from their own end users through QR pages, warranty registrations or customer clubs, the customer is responsible for obtaining required notices and consents.
13. Cookies
Essential cookies are required for platform operation. Analytics and marketing technologies are used where applicable and in accordance with local law and consent requirements.
14. Data Requests
Users may request access, correction, export or deletion of their personal data where required by applicable law. Requests may be subject to identity verification and legal limitations.
15. Children's Privacy
The services are not directed to children below the applicable legal age.
16. Incident Response
MyQRGuide maintains procedures for investigating security incidents and will provide notifications where required by applicable law.
17. Changes
MyQRGuide may update this Privacy Policy periodically. Material changes will be published with an updated effective date.
18. Contact
- By email: info@myqrguide.com
- By visiting this page on our website: https://myqrguide.com/terms-and-conditions
- Address: Hong Kong Queens Road 222 joslin street
- Telephone: 86-1353087909