Capability

Smart QR for Products and Service Locations

A Smart QR™ should open the right Product Experience for the item in the customer’s hands or the location they are standing in — guides, support, and warranty, not a generic homepage.

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The entrance The code is how the customer arrives — the experience is what they use
Product or place Same pattern on a box, a table, a room, or a job site
Live vs listed QR can work while the Mini Site stays unlisted from search and AI

What the scan should do

Open the right Product Experience — not a generic homepage

A useful Smart QR™ does one job: take the customer to the experience for the thing in their hands or the location they are standing in. If the scan lands on a marketing homepage, an expired campaign, or a login wall, the QR failed as support.

The code is the entrance. MyQRGuide manages what lives behind it: name, Smart Guides, AI and live support, and warranty when the brand offers it.

Products and places

The same pattern for a box and a location

Physical products

A scan on packaging, a label, or a device should show that model’s guides, support, and warranty — not the brand’s entire catalog.

Service locations

A scan at a table, room, clinic, or job site can explain hours, how to book, what to bring, and how to get help in the brand’s own words.

Live vs listed

QR can work while search stays off

A Mini Site can be live for scans and still unlisted from search and AI until the seller opts in. Direct scans keep working. That split is deliberate: a live QR is not an invitation to index every test site.

  • The product or location name the customer can recognise
  • Smart Guides for use, care, or booking
  • A way to ask for help from approved knowledge
  • Only the next steps the brand actually runs

Marketplace-sold units still follow that marketplace’s policies, privacy rules, and consent. MyQRGuide does not collect marketplace account identities.

Related

Read the essay, or set it up

Knowledge Center

Longer explanation: Smart QR for Product Support: What Should Happen After the Scan?.

Help Center

Setup steps: Product Mini Site. Plan names, limits, and prices stay on Pricing.

Public opted-in Mini Sites are listed on examples.

The platform

Other capability pages

Each page is a canonical solution URL. Why MyQRGuide remains the overview.

Post-Purchase Platform Smart QR AI Knowledge Engine Warranty Registration Product Intelligence Smart Guides AI Product Support Marketing & Loyalty

The complete post-purchase platform

Start with one Product Experience

Create a Free Account, then add guides, warranty, and support as you are ready. Current inclusions are listed only on Pricing.

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No credit card required to start. Upgrade only when you are ready.