Capability

Product Intelligence After the Sale

Product Intelligence is about scans, guides, support, and warranty on the Product Experience you operate — not reconstructing marketplace buyer identities or inventing conversion percentages.

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After the scan Which guides, questions, and registrations happened on that experience
Your page Signals from the Mini Site you run — not a marketplace buyer list
No invented stats Reports describe activity you can see, not benchmark percentages

After the sale

See what customers needed — not only that they scanned

Most brands can see the sale. Fewer can see what happened next: whether the QR was scanned, which guide opened, whether support was asked, whether warranty was registered. Product Intelligence is about those signals on the Product Experience you operate.

It is not a claim that you can reconstruct Amazon or marketplace buyer identities, and it is not a substitute for that marketplace’s own reporting.

Signals that can exist

Activity on the Mini Site you run

  • Scans of the Smart QR™ you placed on the product or location
  • Use of Smart Guides and support on that Mini Site
  • Warranty or club registrations the customer submitted to you
  • Repeated topics that show up in questions and tickets

A basic QR tool reports that someone scanned. Product Intelligence adds the interactions that belong to the product journey, so the data describes customer needs rather than traffic counts alone.

What it is not

No invented percentages, no marketplace scrape

Product Intelligence does not invent conversion rates or AI accuracy percentages. It does not justify capturing marketplace buyer data against that platform’s policy. If a flow needs consent, the customer has to give it. If the customer never scans, you may have no post-purchase signal at all.

How to read reports is covered in Help: AI Smart Reports. The category context is the post-purchase platform.

Related

Read the essay, or set it up

Knowledge Center

Longer explanation: The Data Blind Spot After the Sale.

Help Center

Setup steps: AI Smart Reports. Plan names, limits, and prices stay on Pricing.

Public opted-in Mini Sites are listed on examples.

The platform

Other capability pages

Each page is a canonical solution URL. Why MyQRGuide remains the overview.

Post-Purchase Platform Smart QR AI Knowledge Engine Warranty Registration Product Intelligence Smart Guides AI Product Support Marketing & Loyalty

The complete post-purchase platform

Start with one Product Experience

Create a Free Account, then add guides, warranty, and support as you are ready. Current inclusions are listed only on Pricing.

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No credit card required to start. Upgrade only when you are ready.