Capability
Post-Purchase Marketing and Loyalty
Help first, then offer a relevant next step. Loyalty clubs, coupons, and messages sit on the same Product Experience as support and warranty, and they follow customer consent.
Support first
Help the customer, then offer a relevant next step
Post-purchase marketing fails when it interrupts someone who still cannot use the product. The useful order is: guide, AI or live support, warranty — then, if they opted in, a relevant next product, consumable, or booking.
MyQRGuide includes loyalty and marketing tools on the same Product Experience as support. That is a design choice, not a license to spam. Club and message flows should follow consent and the policies of any marketplace involved.
On the same scan
Clubs, coupons, and follow-up next to the guide
- The scan opens help for this product or location
- Warranty registration starts a relationship the customer chose
- Offers appear after the problem is handled, not instead of an answer
- Email and WhatsApp follow-up only where the customer consented
There is no guaranteed lift percentage, and no 1-click CRM sync unless that integration actually exists. Token and plan limits stay on Pricing.
What we do not claim
Consent and policy still apply
Do not promise that a QR bypasses marketplace messaging rules, or that every customer who ever scanned can be messaged in one click. AI answers should stay grounded in approved knowledge and escalate when unsure. Configuration help: Warranty & Club Tools.
Related
Read the essay, or set it up
Knowledge Center
Longer explanation: Support First, Then Sell.
Help Center
Setup steps: Warranty & Club Tools. Plan names, limits, and prices stay on Pricing.
Public opted-in Mini Sites are listed on examples.
The platform
Other capability pages
Each page is a canonical solution URL. Why MyQRGuide remains the overview.
The complete post-purchase platform
Start with one Product Experience
Create a Free Account, then add guides, warranty, and support as you are ready. Current inclusions are listed only on Pricing.
No credit card required to start. Upgrade only when you are ready.